Looking back over the decades of working as a parish priest, I remember with gratitude the enormous and necessary help given by lay volunteers. When the church has a group of dedicated people who are prepared to give time and expertise to the work of the church, the morale of the whole church (especially the clergy) is boosted considerably. Without these lay volunteers, things can become extremely difficult. I once heard of a clergyman who had to act as a churchwarden and treasurer in his parish because no one was prepared to fill these posts.
There are two aspects of lay volunteers working in churches that I want to explore. The first issue is a practical one. In the church of my childhood, there was always a group of church women who had never worked outside the home. These were prepared to run the Sunday school and the various organisations that each church would sponsor. More recently the women of the parish would go out to work. But working life for both sexes was often still the prelude to a long retirement, starting at the age of 60/65. Retired people often had skills and energy and could potentially offer up to 15/20 years of active service to their local parish churches. In 2005, in my final parish, I was able to recruit as churchwarden a retired senior teacher who had run a department of 14 other teachers. She was just 60 and had plenty of energy for the post. These golden years for the recruitment of energetic and active volunteers for church work are arguably now over. Professional women no longer retire at 60 and the value of pensions has begun to shrink. I wonder how long it will be before the church begins to feel the real cost of these social changes which reduce the availability of volunteers.
The lay volunteers on which the churches rely will always have more to give if they have age and energy on their side. If one waits until the age of 67 is reached, one cannot expect the same amount of energy and service to be on offer to a local parish church. So far, the generation that retired at the beginning of their 60s are still reasonably active. Thinking of my own church, from which I retired in 2010, I can see that there is a generation of church volunteers who will not be easily replaced. Up and down the country the now 70-75-year-olds who have carried the work of the church for up to 15 years will simply not have the stamina to continue in a few years time. Is anyone facing up to this potential volunteer crisis in the churches of all kinds in Britain?
The second issue about volunteer labour in our churches is the need to take stock over the way they are treated by the full-time clergy. Many older clergy have become so used to recruiting volunteers without difficulty over the years, that they are not prepared for the future volunteer crisis that may be looming. In a previous blog we suggest that there may also be a potential crisis of morale among the clergy themselves when they find that they cannot fulfil all the expectations laid on them. A similar crunch point may hit their lay volunteers. If a layperson agrees to become churchwarden but then finds that he/she is required to be acting treasurer as well, there is going to be unhappiness. I am not aware that anyone has given attention to this potential crisis. For the reasons I have outlined we have to imagine that there is going to be a tipping point in the future. In short, recruiting volunteers to support the practical work of the church may become the most difficult part of the work of a church leader.
The word volunteer speaks of the fact that an individual is never compelled to do the job that is asked of them. It is offered as an act of goodwill and without any sense of compulsion. The full-time person in the parish cannot easily walk away when things get tough, but the volunteer can. This future scarcity should change the dynamic of the way that leaders relate to these volunteers. Although this blog is about power abuse in churches, a shortage of volunteers is one thing that could in fact make things better in this area. Saying thank you to the volunteers, listening to their issues and generally treating them well is something that could be forced on all clergy by necessity. The alternative of employing professionals to do many of the administrative tasks may be an option for better-off churches but not the majority.
The church has not quite reached the crisis point over its volunteer work-force but that moment may not be far off. The time may arrive when volunteers are so scarce that the practical and administrative tasks are simply not being done in many smaller churches. One way of delaying that moment will be for church leaders to learn how to treat their volunteers with profound respect, honour and dignity. For some clergy this will be a revolution in attitude. They will also need good teaching about the dynamics of power in institutions and real understanding of enabling and working with teams. The traditional patriarchal patterns of working, where a male priest gave the orders and everyone rushed to obey, will no longer suffice. This reflection on the role of volunteers will, I hope, require my readers to think about their own local situation. Are your church leaders aware of a future crisis? If they are, are they helping the situation by an effort to overcome their narcissism and grandiosity and treating their volunteers with greater honour and respect? If that is happening, then perhaps something good is emerging alongside a potential crisis and break-down within many church structures in our country.
The ministry of volunteers is vulnerable. It only needs a change of priest for their ministry to be swept aside, either in the name of a “new vision” or because the priest needs to be in control. As a friend said the other day, “we are all only one step away from losing our ministry”. (I’ve also known this happen with paid lay workers/lay ministers and it may be true for self supporting ministers.) The internet and networking opportunities have made clergy less isolated, but they have also made the laity less isolated as well. We have all heard stories even if we have not experienced this loss of ministry for ourselves. So how will lay volunteers feel about committing themselves to church and to ministry if they see how precarious it is? (On the other hand people do build on the edges of volcanoes and perhaps paradoxically it is meant to be like this!)
Sarah. Thank you for the points you are making. If a new clergyman tries on this kind of new broom technique, he may find it difficult to recruit new people. There is one exception to this when a church has the means to buy in labour. This problem relates very much to my last post when a person in charge uses institutional power as a means to buttress a damaged ego. There is plenty of that going on. I wish those in authority were better at spotting these dysfunctional situations. One person’s narcissism can undermine or even destroy an entire institution.
Churches in poor inner city areas and in rural parishes have had a volunteer crisis for as long as I’ve been a member of the C of E. I remember being told on a mission to Cumbria in 1987 that there were so few residents in one parish that they all had to take turns being church officers, whether or not they actually attended.
And when I served in Salford in the 90s, there was also difficulty there. So few residents had the necessary skills or confidence; few used a diary or planned ahead. You never knew whether they were going to be there when they were needed. This is not a criticism of them – many of them were facing huge odds in their daily battle to survive. But it did make the vicar’s job much harder.
I had just moved to Cumbria and got married! Although I was a Baptist then. I have seen cases of clergy just throwing everything out and starting again with year zero. Things just stop in some cases. No one does it, whatever “it” is. I wonder if some volunteering jobs will be filled by young people like my sons who can’t get full time jobs.