A couple or more years ago I was discussing, on this blog, the professional background of those who made up the original National Safeguarding Team (NST) of the Church of England. This team was put together by the Church in 2015 at some considerable expense and consisted of thirteen and half full-time posts. The names of everyone working on that team was recorded on the Church’s website. It was thus possible to see which professional skills were most highly valued by those creating this new church initiative. I noted when writing my piece that many of those then working for the NST seemed to have a social work background or links with the police. The professions notably not represented were the legal profession and those connected with one of the disciplines around mental care and therapy. No doubt, legal opinion could be brought in when required, but the absence of anyone with an awareness of the needs of victims and survivors of trauma was a serious omission. I commented that this appeared to suggest that, in the minds of those creating this new NST body, management and the protection of the institution seemed to take a higher priority than the care of those damaged by abuse. In short, the NST appeared to be a body for ‘managing’ the problem of abuse, rather than having proper regard for the victims of such behaviour. The NST has indeed obtained a reputation among survivors for its clunky and sometimes cruel protocols administered on behalf of the Church. Abuse had to be rooted out, it was true, but there has often not been any real empathetic engagement with the needs of those who had been damaged along the way. The frequent cry often heard seemed to be that the protocols operated by the Church were harder to endure than the original abuses suffered.
Since 2015 the old NST has been entirely rebuilt. Some of this ‘renewal’ of personnel was apparently to do with failures revealed at the hearings of the Independent Inquiry into Child Sexual Abuse (IICSA). But for whatever reason, the original members of the team under the leadership of Graham Tilby are no longer in post. A new broom in the person of Melissa Caslake was brought in. Survivors looked to her with hope since she brought into the Church a new and independent professional perspective which might have been able to cut through some of the old, fusty protocols. Above all, she was not caught up in a church culture addicted to reputation management and the demands of its communications department. Melissa was able, in the short time she spent in post, to build up new team almost from scratch. Although she was able to win the confidence of a number of survivors I am in touch with, there were clearly other pressures she had to face that we can only speculate about. She lasted in post a bare 15 months, before taking up a senior child protection appointment in the state sector. It is not unreasonable for us to pause a moment to speculate why she was able to give so little time to the role. It would seem that any vision she may have had for the NST could not be driven forward. The needs of the church institution, seen through the eyes of William Nye and other senior officials at Church House, perhaps came into conflict with the priorities of an outside professional concerned with the welfare and right-dealing for survivors. Something had to give and so the new head of the NST felt obliged to move into a new role. What I say here is speculation as we have no means of knowing exactly what went on behind the scenes
For the rest of this post, I want us to think about the idea of team and what it might imply in the context of the Church pursuing its safeguarding task. When we talk about teams in ordinary conversation, we are describing a group of people working together. Between them they possess all the complementary skills needed to complete a particular task. No single member of the team has all the required skills to do the project alone. One person, the team leader, may be expected to have an appreciation for all the skills represented in his/her team. He/she is responsible for deploying the team to work together so that the process of completing the joint task may be smooth and efficient. The leader will be a particular kind of professional person, the one that can appreciate the skills of others and see how each interlock with others. My complaint over the apparent failures of the NST so far, in its public performance, is that it has not brought together all the skills necessary to do the complete safeguarding job properly. In earlier posts, I have discussed the extraordinary absence of anyone from the therapeutic world to feed into team discussions the likely impact on individuals either experiencing accusation or a lifetime of trauma following abuse. Anyone following the stories of Matt Ineson, Martyn Percy or more recently Alan Griffin, must have asked themselves the simple but obvious question. Why was no one in the local/national team working with these cases able to anticipate the appalling impact on individuals caught up in them? When the NST was brought in in March 2020 to look at a spurious accusation over Percy’s alleged failure to act appropriately in a safeguarding matter (a case that was dismissed), no one was on hand to look at the potential impact on the accused. Did no one in the senior ranks of the London diocese reflect on the appalling stress placed on Fr Griffin by leaving serious accusations on the table without any urgency to resolve the veracity of these accusations? A single individual, without necessarily high levels of therapeutic training, could have asked the simple question each time, have you thought through what these as-yet unproven accusations are doing to these individuals caught up this process? No one asked that question in these and many other cases. The consequence was serious pain and, in one case, tragedy.
There is one further category of professional insight that is needed in many safeguarding cases. As a background comment before we consider this, we might note that the Church of England has seriously undermined its reputation in the eyes of the wider public over the past few years. The reader of the Daily Mail will probably be aware of two things about the Church. One is that there are numerous survivors of sexual and other forms of church abuse who are still searching for justice. A second point is that there is an awareness that the Church has seemed to place its reputation and financial assets above the need for care and justice. Over the past twelve to eighteen months, with the talk by central Church authorities of compensatory schemes (which Gilo has so ably unpacked for us a week ago), the powers that be at the heart of the Church are finally showing signs of understanding the crisis of reputation. They are now responding to this widespread antipathy towards the institution. Something is moving at the centre, but we are still left with the cumbersome, in some cases, the heartless and cruel structures of the Clergy Disciplinary Measure. What can the Church do further to reclaim its reputation and claw back a little of the goodwill that has vanished over past months and years in Britain and elsewhere in the world?
The answer that I am sketching here is not a DIY for reputation recovery. It is simply a plea for a new uncovering of areas of expertise and insight which are desperately needed in the NST and indeed, in the whole Church. The expertise I am talking about comes somewhere in what we can broadly call institutional dynamics or organisational psychology. It is an area of discourse that crosses various disciplinary boundaries. It takes in social psychology, psychoanalytical theory and sociology. It can perhaps answer questions like the ones which puzzle many of us. Why do individuals change when they join institutions like the Church? What happens to individual conscience, capacity for empathy and integrity when people become part of large groups? Why do organisations sometimes seem to sit so lightly on old-fashioned morality, even when they claim the Christian label? We are describing serious institutional failures that befall large organisations and the Church is no exception to these processes. Many people accept these manifestations of institutional behaviour without realising that, as with most things, there are those who study these things. Institutional dynamics, the negative kind, are severely damaging the Church at present. We need in Church House, the NST and the House of Bishops people who really understand these processes and the dynamics of what is happening. These same forces are undermining the Church and its institutional reputation. If the Church of England were a public company with profit margins to maintain, it would have done the necessary tasks of analysis a long time ago. Poor ethical behaviour, such as we often see in church institutions, needs to be tackled head-on. Such behaviour threatens the purpose and the future of the whole organisation.
So, in conclusion, the Church needs these three things in facing the cataclysmic safeguarding crisis that is threatening to destroy the residual influence that it still has in the UK. It needs first to understand how to set up structures that provide justice and meaningful levels of restorative compensation. This it is beginning to do. In the second place there needs to be grafted both into the committee structure and widely available afterwards, people who understand the deep needs of the emotionally abused and traumatised. Thirdly, and this is not something I can do more than sketch out, it needs to have experts who can help the Church see the way that institutions often seem to function harmfully and have a corrupting power over many of their leading members. The Church so often, in pursuit of its corporate and institutional goals, seems to retreat from its ideals of love, compassion and kingdom values. No one will want to join a Church if it is perceived only to be protecting the power and privilege of its leaders. Hypocrisy, in the shape of bishops and clergy who may smile but are compliant with acts of cruelty, is a very poor look.
Thirty or forty years ago there was a question posed for church congregations trying to take their evangelistic responsibilities seriously. It was: Is your Church worth joining? The topical question for Christians in these abuse aware days, from archbishops downwards is this: Is your Church a safe place to join?