
by Andrew Graystone Part 2
In October, the Independent Inquiry into Child Sexual abuse published a coruscating report on the Church of England’s treatment of victims and survivors of abuse. In November we expect a similarly damning report into the work of the Roman Catholic Church. The focus now turns to the provision of redress for survivors.
The Church of England’s General Synod has already committed itself to providing redress – but I wonder how much thought has been given to what that actually means. It’s important to get this right. In recently-published research to accompany the inquiry, IICSA discovered that 74% of respondents said that their overall experience of the process of seeking redress was negative. Survivors consistently said that organisations underestimate the significant emotional and practical cost of seeking redress…especially where it is long and drawn out. Presumably the church doesn’t want this – especially given that survivors have already said that the process of disclosure and investigation is in itself deeply abusive.
As an aid to getting this right, it might be helpful to start by setting out what redress does not mean.
Redress is not compensation
Travel insurance policies often come with a gruesome table of compensation payable for physical harm that might occur to the policy holder: so much for the loss of a limb; so much for the loss of an eye, and so on. It’s brutal, but practical. When an individual has been physically or spiritually invaded, as happens in abuse, there is no way to undo what has been done. Like insurance policies, some forms of address might attempt to put a monetary value on the loss that has occurred. But of course, money can’t make up for the loss of a limb, and nor can it pay for the loss of childhood, physical integrity or mental wellbeing that is caused by abuse. To put a cash value on a rape, for instance, is abhorrent, and ignores the context in which it happened, and the betrayal of trust involved. Redress may include compensation, but it is certainly not limited to it.
Redress is not a fine
Break the speed limit and you may be punished with a fine, or even the deprivation of your driving license. The fine is both a punishment and a deterrent to re-offending. The deprivation of your license is intended to guarantee that you won’t do it again, at least for a while. Redress for victims is intended neither to punish nor to deter the church. If it was, then current church leaders might feel aggrieved that they were being asked to accept punishment for what others had done, maybe in a previous generation. Of course, costly redress may well encourage the current generation of church leaders to be even more vigilant to stop contemporary offenders. But redress is not primarily intended to be punitive.
Redress is not ‘one size fits all’
Part of the nonsense of the travel insurance tariff is that it doesn’t take account of context. The loss of a leg is terrible for anyone, but for an athlete it is also career-ending. Redress needs to take account of context. And whilst for one victim, their abuse may have robbed them of job, housing and pension, another victim might have independent means, so that monetary compensation isn’t so important. Redress will require different things for different people. It won’t be possible to produce an off-the-peg package. Bespoke solutions are needed for every individual harmed by the church.
Redress is not all about money
Until now, the church has assumed that redress simply meant giving a victim an appropriate amount of money. What’s more the church has assumed that the right amount of money is the amount the insurance company is prepared to pay. (It never seems to have occurred to church leaders that they might be under-insured, or that insurance companies have an incentive to minimise payments, using means that might go wholly against the church’s values.) Redress comes in many forms, and looks different for every victim. Some need to hear an apology from an individual, or from an institution. (Here it becomes obvious that a meaningful apology cannot be issued by press release A majority of IICSA respondents said that an apology was the most important aspect of redress. General or weasel apologies are easily recognised.) Some need the church to acknowledge failings in the management of their case. Some victims do need financial compensation for losses they have incurred. Others need money for support services, such as the provision of counselling or paid medical care. For some victims, non-monetary actions like the provision of explanation or information is important. They want to know who knew what, when, or how something was allowed to happen. Some victims might need opportunities for their creativity to be validated, whilst others might need funding for a holiday with their family to start to draw a line under what has happened. There are endless other components that might make up a redress package. Some require funds, but others don’t. Last but not least, some survivors need spiritual support – which may of course need to come from outside the offending church.
Redress is not an event
It will be obvious by now that redress cannot be a single event. The damage suffered by a victim might have occurred on a particular day, (though in the vast majority of cases it occurred over an extended period,) but the trauma suffered by a victim is chronic, and may well be lifelong. Redress cannot be delivered in a day, or fulfilled by the writing of a cheque, however large. The church has a duty of care to its victims that is lifelong. In practice, this means that redress needs to be approach on a stipendiary basis. It is clearer to see it as a form of pension rather than a redundancy payment. Need and trauma revisit a victim regularly, and the monetary, practical and spiritual support a victim receives will need to continue for as long as it is needed.
Does all of this seem overwhelming – like a debt that can never be paid? It is. This is not a ‘problem’ like a leaking church roof, that can be ‘fixed’ by a special offering or a single act of contrition. The cost of abuse to a victim is immeasurable, and the cost to the church will be equally huge, not only in money but in time, detailed care and…well, let’s say it, love.
Having identified what redress is not, let me outline briefly some of the factors that need to be considered in determining what it is.
There are two main dynamics of redress: compensatory and restorative.
Compensatory factors
The first dynamic to be considered in relation to redress is compensation. This is effectively the debt owed by the church to the victim. It comes in several forms.
Compensation in respect of the abuse itself
Notwithstanding what I have said above about the impossibility of making monetary recompense for abuse, money is one of the ways we can provide some comfort to a victim. Natural justice suggests that if an individual’s life has been made unbearable by abuse, we should do what we can in other ways to make it more bearable. This type of compensation can never equate to the abuse itself. How could it? How much money would make up for a child having been forcibly raped by an adult? A ludicrous question. We can’t put a figure on such an awful experience – and yet from sheer compassion we owe it to those who have been injured to make them as comfortable as possible.
Compensation for the loss of earnings, savings or status.
Abuse has physical, mental and spiritual consequences. They may express themselves in mental breakdown, depression, addiction or loss of confidence. It is common for individuals to lose their job or their business, or to be unable to manage their finances well. As a result, many victims have suffered tangible losses as a direct result of their abuse. Redress needs to take full account of actual losses. This will certainly mean that the church will need to pay off debts or medical bills, or whatever else has left the victim indebted. It may mean repaying the costs of therapy, which may have cost the victim many thousands of pounds over many years.
But a proper redress scheme might go further, and include compensation for the loss of a potential future. Imagine that a child suffers appalling abuse, and is so damaged that they go “off the rails” and miss out on much of their education. Perhaps they could have gone to university, or had a significant career, but as a result of the abuse they ended up in much reduced circumstances. Should they be compensated for what might have been, as well as what they actually lost? If so, how can that be measured?
Compensation in respect of the mishandling of the process.
For many survivors, a great deal of the pain and suffering associated with their situation comes not only from the experience of abuse itself, but from the ways in which they have been dealt with by the church. We now know that many have been lied to or discredited; some have been made to wait for months or years for help. Redress needs to include not just the repair of the original abuse, but compensation for this experience too. In this case it is important that compensation in respect of the mishandling of the process should be sufficiently costly as to be punitive to the church. If compensation in this area doesn’t cost the church dearly, there will be little incentive to get processes in order for the future. Conversely, if failings on the part of the church make a real difference to those who are responsible today, there will be a strong incentive to handle the process of disclosure well and justly.
Restorative factors
The second aspect of redress is the restorative dynamic.
If the compensatory dynamic is characterised as debt-based, the restorative dynamic is characterised as needs-based. The key question is, what does this individual need to restore them to a good place, a healthy place, where they can flourish in the years left to them? Again, this aspect of redress might take many forms, and will be different for each survivor. For some, their overwhelming need is for security. If the trauma of abuse has left you feeling insecure about everything, the restorative process needs to address whatever it is that will make you feel secure. In this instance, a redress process that is conditional, or that continues to drip-feed resources to the victim at the whim of the church will only add to the abuse. A victim struggling with insecurity needs a sufficient guarantee from the start that they will not be left wanting in the future. A victim who is left with overwhelming shame might need some form of public validation. A victim who feels that they lost their vocation because of their abuse might need help to rediscover and realise it. All of this is complex, deeply pastoral, and a million miles from the approach that simply looks to sign a cheque and send the victim away. Time and again in the gospels, we see Jesus not only healing people’s physical wounds and disabilities, but more importantly, restoring them to society in ways that allow them to flourish.
In conclusion I need to add three small but highly significant points.
The first is that for every primary victim of abuse, there are any number of secondary victims, whose needs also need to be taken into account. Partners, children and friends may also have suffered hugely as a direct result of the original abuse and the church’s subsequent mismanagement. The family and congregation of the offender may also be counted as secondary victims. Any worthwhile system of redress must be relational, taking into account the needs of the victims in the context of their family and community
The second point is that in the case of church-related abuse (or other kinds of abuse for that matter) we need to take account of the spiritual damage the victim has suffered. We can hardly expect IICSA to comment on this in detail, but the lack of care from the church for the souls of victims is perhaps the most incomprehensible and reprehensible aspect of the church’s failings in safeguarding. Church leaders seem to find it very difficult to look this challenge in the eye, but it is starkly obvious to the general public, and it is amongst the primary factors in the decline in church adherence in the UK. Spiritual repair, at an individual and corporate level, will be the truest sign of a sea change in the church’s attitude to safeguarding.
Finally, a practical suggestion for those who find the whole business of redress overwhelming. I commend the notion of “snapshot” restoration as a starting point for the church’s approach. This model defines a fixed point in the victim’s story, and attempts as a start to restore them to where they were financially, spiritually and socially to where they were at that fixed point. It’s a bit like those computer programmes that will restore your data to a fixed point in the past, before it went wrong. One obvious snapshot to choose is the moment at which the individual disclosed their abuse to the church. The church’s duty to restore a victim as best as possible to that point seems unarguable, since surely we can’t justify a survivor being worse off for having disclosed their abuse. That doesn’t define the totality of redress. It doesn’t begin to address the debt owed for the original abuse, or the deepest needs of the victim. But it is measurable and manageable, and it answers the oft-heard cry of the victim that “I wish I could go back to where I was the day before I disclosed.”